Our website address is: https://onlinetradeshow.co
Effective December 1, 2020
We take the privacy and protection of data and information seriously and are committed to treating responsibly the personal information of all those we work with, whether customers, suppliers, colleagues or any other community, in a way that meets the legal requirements of the countries in which we do business.
What we collect
This section explains the personal information that may be collected when you use our products and services, as well as other personal information that we may obtain from other sources.
• contact details, such as your name, email address, postal address and telephone number;
• Educational, national and professional information;
• Usernames and passwords;
• Payment information, such as credit or debit card number, bank details, and billing address;
• Comments, feedback, posts and other content you submit;
• Identity verification information, such as passport details, to comply with our legal obligations in certain countries and to provide invitation letters to Visa when requested;
• Interests and preferences for communication, including marketing permits, if required; i
• Location information (eg via mobile applications).
We collect and use your personal information in the following main categories:
• As customer data, related to transactions, potential sales or analytics;
• as contact information, which includes information on contacts with corporate customers, such as details of the account manager / key contact with corporate customers, and information on subscribers / users;
• In relation to digital products / publications, for example as an application user, subscriber or as part of a circulation list;
• In connection with the event, for example exhibition or conference visitors, delegates, exhibitor sponsors and speakers; i
• Collected product / intelligence data
Sensitive personal data
If we collect or store sensitive personal information, such as information about your health, beliefs, or political affiliation, we usually ask for your explicit consent. However, there are some situations in which it will not be possible to ask for consent, for example if you have an accident at one of our events. If this happens, we will ensure that your privacy rights are protected.
Children’s personal data
Our services and products are mainly aimed at business professionals. They are generally not intended for children under the age of sixteen. We do not knowingly collect personal information from users of this age group and reserve the right to delete it if we learn that we have collected it.
How and why personal data is used
This section explains in detail how and why we use personal information.
Legal processing in Serbia
I Bearing in mind the legislation in the field of privacy of personal data of individuals, especially the new Law on Personal Data Protection (hereinafter: ZZPL), it is very important that you read this Notice carefully to be familiar with the types of personal data that are most common. we process, for what purposes we process your personal data, who has access to your data, and in particular to inform you of your rights regarding the processing of personal data. We care about the protection of your personal data and fully support the rights of you as a user provided by ZZPL.
Product inquiries, sales and administration
As part of purchases, product inquiries, information requests and account administration, we collect information such as your name, country, job title, company information, mailing address, email address, telephone number, as well as details about your company and business role.
If you provide registration / login information for one of our online services, after registration your information may be retained to identify you and eliminate the need for
repeated logins to / through our websites.
If you have made an inquiry about us or our products or services either online, face to face or by telephone, we will use your personal information to respond to the inquiry or to take other steps at your request, before entering into a contract. For example, we collect email addresses and additional contact details for those who send email to request information. When a sales representative talks to you on the phone, calls can only be recorded for training and tracking purposes.
If you have registered or purchased a product or service, including a trial basis, your personal information will be used to provide, communicate and make payments for that product or service, which is necessary to execute the concluded contract.
Payment information is also collected for the purchase, including credit / debit card / bank details and billing addresses. Where payment card processors are used to facilitate payment card transactions on our website, your data will be collected and used in accordance with the privacy policies of those data processors. We take steps to ensure that any payment processor we use provides a high standard of privacy and security.
If your personal information is relevant to certain products and is freely available from public sources, such as a website related to your work or profession, we may use this personal information to promote our products, as part of our legitimate interests as a commercial organization.
Event and exhibition management
If you have agreed to participate in any of our events as a speaker, sponsor, exhibitor or visitor, personal information is used in connection with the organization of the event, to handle payments or for other purposes, as necessary to execute the contract. We will also use your personal information to maintain our databases, assess your qualities as a speaker or sponsor / exhibitor, promote events and encourage further engagement at our events, as part of the legitimate interests we have as a commercial organization.
In addition, we sometimes take photos and videos of our events, which can be attended by visitors, speakers, sponsors or exhibitors. Where photos and videos are taken in which you are presented as a visitor, speaker, sponsor or exhibitor, we may use those photos and videos for promotional purposes.
We will use your personal information to send you newsletters, offers or other marketing emails to keep you up to date with our news, events and products and services that may be of interest. Depending on the nature of your interaction with us and the laws of the country in which you live, you may have actively given your consent by choosing or we may have the right to rely on your implied consent or our legitimate interests.
The ability to disable future marketing emails will be provided on each marketing email, and we will provide information on how to disable the collection of your personal information. You have the right to change your marketing preferences at any time.
Customer and lead management (including analytics and product management)
We may use your personal information, combined with publicly available data and your demographics, to deliver products and services, to select relevant offers that may interest you, to improve our existing products and services, and to develop new products and services. , as part of our legitimate interests as a commercial organization.
We may also use your information in advertising campaigns on social media platforms, such as Linked In, Instagram and Facebook, to provide information about upcoming events / new products and to ensure that you receive only relevant advertising about our products and services.
Analytics – websites, email addresses and databases (including location data)
We may combine visitor session information or other information collected through tracking technologies with information that can personally identify you, to understand and measure your online experience, and to determine which products, promotions, and services are likely to be of interest.
Technical methods are also used in HTML emails, for purposes that include: (i) determining whether recipients have opened or forwarded emails and / or clicked on links in those emails, (ii) to customize the display of banner ads. and other messages after closing the email and (iii) to determine if the visitor made an inquiry or purchased a response to a particular email.
Bulletin boards or chat areas
When you discover personal information on any public bulletin board or in the chat areas of this website, or any other website used as a result of using this website, such personal information may be collected and used by anyone viewing that board or area. This may result in unsolicited messages from other participants or other parties, for which we are not responsible.
Where you engage in our chat areas with customer inquiries, we will use all information provided to assist in recommending our products and services and / or confirming any order you wish.
How we protect personal information
All personal information provided to us will be handled with the utmost care and certainty. This section lists some existing security measures.
Various physical and technical measures are used to protect data and prevent unauthorized access to or use or disclosure of personal data. Electronic data and databases are stored on secure computer systems and we control who has access to the information, using physical and electronic means. Our colleagues are trained in data protection, and we have detailed security and data protection guidelines that colleagues must follow when handling personal data.
All reasonable steps are taken to ensure that your personal information is protected from unauthorized access, but we cannot guarantee that it will be secure during the upload process to this website, as we do not control the transfer. We use HTTPS (HTTP Secure) where the communication protocol is encrypted via Security Layer Security for secure communication over a computer network.
Third party connections
This website contains links to third-party websites, including potential third-party websites within our website. These companies will have their own privacy policies, tailored to their specific business practices and the sectors in which they operate, and if these links follow, we recommend that you review the privacy policies of each website to understand how personal information is used in that case. The inclusion of links to these websites does not imply endorsement or endorsement of their content and we are not responsible for their privacy practices nor do we accept any responsibility for the content on these websites.
Who do we share personal information with?
As an international company, in order to provide products and services, we may share your information for certain reasons. This section explains how and why we share personal information with other companies within Informa, suppliers and other third parties.
Sharing with service providers
We may share personal information with third parties to assist you in providing products and services and / or to offer ancillary accessories that complement such products and services. These third-party data processors are required to comply with data protection laws through agreements that protect the personal information we share with us. These may include: IT and marketing technology host providers, web service and data hosting providers, post offices, ad servers, logistics and general service providers, hotel / residential partners, freight forwarders, on-site health and safety partners, event registration partners, sales platform suppliers, communication tool suppliers, stand designers / builders / installers, sponsorship / marketing / PR collateral suppliers and other collaborating partners.
Sharing with other organizations
We may share your personal information with our trusted partner organizations for their marketing purposes in accordance with local data laws and, where appropriate, your permissions.
If you use any of our virtual products, e.g. Virtual exhibitions, directory sites, web gatherings, etc. Or we choose to allow your badge to be scanned at an event, and we may pass on the information you provide to third parties. Generally, this will be through the process by which you as a user visit a third party or communicate with it, e.g. visit the booth at the Internet exhibition, scan the badge or click on a product that is branded and provided by a third party. In some cases, for example on a product listing site, you can contact the supplier or exhibitor directly, who may contact you in return. In other cases, our virtual products are sponsored and, in such cases, the information you provide to us will be sponsored. Generally, we will inform you when collecting whether the product is sponsored.
We may share your personal information with third parties, including the Stock Exchange, in the event of a sale, merger, acquisition, partnership, joint venture, cooperation or negotiation in connection with all or part of our business.
Sharing with government departments or agencies
In some circumstances, we will be required by law to disclose your personal information because we have been asked by a court, police, other judicial or law enforcement body or government agency.
How long information is stored
We will retain your personal information only for as long as necessary and as long as applicable law permits.
We will retain your personal information while we use it, as described in the section above, and we may continue to retain it after the end of these uses where we have a legitimate business purpose. For example, if you have opted out of marketing communications, we will retain limited details about you to ensure that the denial request is met. We may also continue to retain your personal information in order to meet our legal requirements or to defend or exercise our legal rights. The time during which we will keep personal data will depend on the purpose for which it is stored. Once we no longer need to retain your personal information, it will be deleted or safely destroyed.
How to update your information and marketing preferences
We want to ensure that you continue to control your personal information. We strive to keep the personal information we hold about you accurate and up-to-date and will always provide an opportunity to disable you in future marketing communications.
You will receive information on how to unsubscribe when we collect your personal information and listed in each marketing email sent to you. If you wish to update or correct such personal information at any stage or to disable future marketing communications, please email:
The Online Trade Show operates in countries with data protection laws that can give individuals the right to access and control their data. We will always allow you to exercise the rights provided by data protection laws.
EU data protection laws give individuals certain rights, where their data and information are collected and used by companies that are active and do business in Europe. According to the General Data Protection Regulation, these are:
• The right to confirm whether or not we have your personal information and, if so, to obtain a copy of the personal information we hold. This is known as the subject access request;
• The right to correct inaccurate data;
• The right to delete data. However, this does not apply where it is necessary to continue to use the data for a legitimate reason;
• The right to request the restriction or suppression of your personal data (as we will stop using the data but may still retain it);
• The right to obtain your personal data that you have provided to us on the basis of consent or performance of the contract and, where technically feasible, transferred to you or directly to another company in a common electronic format;
• The right to object to the use of your data. In particular, you have the right to object to our use in marketing and in connection with automatic decision-making, including profiling where there may be legal or similarly significant effects.